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Empresa
CBX GLOBALDescripción de la Empresa
Transporte ,logística, cadena de suministros y almacenamientoDepartamento
La LibertadLocalidad
Antiguo CuscatlánTipo de Contratación
Tiempo CompletoDescripción de la Plaza
Logistics CoordinatorJob Location: Antiguo Cuscatlán, La Libertad, El Salvador.
Location Requirement: Candidates must reside in Antiguo Cuscatlán or surrounding areas to ensure convenient commuting to the workplace.
Job Description
The Logistics Coordinator is responsible for providing exceptional customer service related to warehouse operations and inventory management. This position manages customer shipments from the planning phase through final dispatch and delivery tracking. The Logistics Coordinator handles both domestic and international shipments while ensuring compliance with applicable import and export regulations.
Responsibilities
*Provide exceptional customer service by responding to inquiries, resolving issues, and addressing customer needs related to warehouse operations.
*Coordinate the receipt and processing of customer orders, ensuring the timely and accurate preparation of requested products.
*Maintain regular and effective communication with customers, providing updates on order status and responding to inquiries.
*Handle customer complaints and concerns effectively, seeking satisfactory solutions and escalating issues when necessary.
*Monitor orders throughout transit, ensuring timely delivery and resolving any logistics-related issues.
*Oversee and coordinate the documentation required for orders and deliveries, ensuring accuracy and compliance with applicable requirements.
*Collaborate with other departments, including logistics, transportation, and warehousing, to ensure efficient coordination of warehouse operations.
*Ensure that all operations comply with applicable regulations and standards, including customs and security requirements.
*Prepare periodic reports on customer service performance and warehouse-related operations.
*Identify opportunities to optimize operational costs and improve warehouse management efficiency.
*Provide courteous and efficient service to internal departments requiring products or materials from the warehouse.
Requirements
*High school diploma or equivalent. Additional training in customer service or logistics is preferred.
*Minimum of 2 years of relevant experience in customer service, logistics, inventory management, or a related field is required.
*Bilingual proficiency in English and Spanish is required, with strong verbal and written communication skills in both languages. (The recruitment process includes an interview conducted in English)
*Excellent communication and customer service skills.
*Ability to effectively coordinate inventory management and delivery schedules.
*Knowledge of inventory management systems and shipment tracking software.
*Strong problem-solving and decision-making skills in customer service situations.
*Excellent organizational skills and attention to detail.
*Ability to work efficiently in a fast-paced environment.
*Proactive attitude and willingness to identify opportunities for continuous improvement in customer service.
*Strong teamwork skills and the ability to collaborate effectively with other departments.
Mínimo Nivel Académico Requerido
Estudiante UniversitarioMínimo Nivel de Inglés Requerido
AvanzadoMínima Experiencia Laboral Requerida
1 año| Búsquedas Relacionadas | |
|---|---|
| Empleos en CBX GLOBAL | |
| Empleos en Antiguo Cuscatlán | |
| Empleos en La Libertad | |
| Empleos monitor | |
| Empleos excel | |
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